PRIVACY POLICY

Last Updated: March, 2026

At The Barbell Box ("us", "we", or "our"), we respect your privacy and are committed to protecting it. We operate thebarbellbox.com (the "Service"), and this policy explains how we collect, use, and share your Personal Information when you use our site or subscribe to our box.

We will never use or share your information with anyone except as described in this Privacy Policy. By using the Service, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

To provide you with the best possible experience and deliver your subscription box, we need to collect a few different types of information:

• Information You Provide to Us: When you create an account, make a purchase, or contact us, we may ask for personally identifiable information ("Personal Information"). This includes, but is not limited to, your name, email address, phone number, billing address, and shipping address.
• Payment Information: We use secure, third-party payment processors. While we facilitate the transaction, your sensitive credit card details are passed directly to these processors and are not stored on our internal servers.
• Log Data: Like most websites, we collect information that your browser sends whenever you visit our Service. This may include your computer’s Internet Protocol (IP) address, browser type, the pages you visit, the time and date of your visit, and the time spent on those pages.

2. How We Use Your Information

We collect your personal information to run our business normally and provide you with a great subscription experience. We use this data to:

• Process your payments and ship your Barbell Box.
• Manage your account and subscription preferences.
• Communicate with you regarding orders, customer support, and system updates.
• Improve and optimize our website and customer experience.

3. Cookies and Tracking

Cookies are files with a small amount of data, which may include an anonymous unique identifier. They are sent to your browser from a website and stored on your device.

• We use session cookies to keep you logged in as you navigate through different pages on our site so you don't have to keep re-entering your password.
• We use analytical tools (like Google Analytics) to monitor and analyze web traffic.
• You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some parts of our Service (like your user account dashboard) may not function properly.

4. Service Providers and Third Parties

We don't do this alone! We employ trusted third-party companies and individuals to help facilitate our Service. This includes:

• Product Suppliers: To provide quality samples of the products we curate in each box.
• Shipping Carriers: To physically deliver your box to your door.
• Payment Processors: To securely handle your subscription billing.
• Marketing & Analytics Partners: To help us understand how our Service is used.

These third parties have access to your Personal Information only to perform specific tasks on our behalf and are strictly obligated not to disclose or use it for any other purpose.

5. Communications and Marketing

We may use your Personal Information to contact you with newsletters, promotions, and updates about The Barbell Box. You can easily opt-out of receiving any or all of these marketing communications at any time by clicking the "unsubscribe" link at the bottom of our emails or by contacting us directly.

6. Security and Retention

The security of your Personal Information is incredibly important to us. We strive to use commercially acceptable means to protect your data. However, remember that no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee its absolute security. We retain your information for as long as your account is active or as needed to provide you services, comply with our legal obligations, and resolve disputes.

7. International Data Transfers

Your information may be transferred to—and maintained on—computers located outside of your province, country, or other governmental jurisdiction where data protection laws may differ. If you are located outside Canada and choose to provide information to us, please note that we transfer the data to Canada and process it there. Your consent to this Privacy Policy represents your agreement to that transfer.

8. External Links

Our Service may contain links to other sites that are not operated by us. We have no control over, and assume no responsibility for, the content or privacy practices of any third-party sites. We strongly advise you to review the Privacy Policy of every site you visit.

9. Children’s Privacy

Our Service is intended for adults. We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and are aware that your child has provided us with Personal Information, please contact us immediately so we can remove that information from our servers.

10. Consent and Your Rights

By using our site, you warrant that you are able to give consent under Canadian Law and expressly grant us permission to handle your personal information as outlined here. You may withdraw your consent at any time by contacting us; however, doing so may prevent you from using the full functionality of the Service (like receiving your subscription box).

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will attempt to notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date at the top. You are advised to review this policy periodically.

12. Contact Us

If you have any questions, concerns, or requests regarding your data or this Privacy Policy, please email us at support@thebarbellbox.com.